In addition to fielding regular mail services, CH Postal also employs Auto-Memory Dolls, skilled typists who ghostwrite letters for the illiterate and for those who seek help expressing their feelings through words.

In the final battle of the war, Violet loses both her arms and her Major, and after recovering from her injuries, is taken under the care of former army officer Claudia Hodgins, the founder of CH Postal. What few know is that this beautiful young lady, Violet Evergarden, was formerly known as the 'Battle Maiden of Leidenschaftlich,' who served with distinction in a special operations unit under Major Gilbert Bougainvillea's command in Leidenschaftlich's Army. As the people and nations of the land attempt to recover and rebuild, a girl who has known nothing but death and violence begins a new life at the CH Postal Company in the grand city of Leiden, capital of Leidenschaftlich. It is the end of a brutal war that has engulfed the continent of Telsis. I am from the Auto-Memory Dolls service, Violet Evergarden.'

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